To manage your incoming orders get familiar with our Payment and Fulfill statuses.
Payment statuses
Status |
Description |
Unpaid |
The customer's order is not submitted yet and the credit card details are missing. This can happen when the customer abandons the cart. The status will change to Authorized in case the checkout process will be completed. |
Authorized |
The customer submitted the order and the amount of purchase is being on hold on the customer's credit card (triggered by Stripe). |
CoD |
Cash on Delivery - the customer will pay for the goods once it is delivered. |
Paid |
After the successful fulfillment, the amount of purchase is captured by Stripe. |
Fulfill statuses
Status |
Description |
Fulfilled |
The order was fulfilled successfully and the payment status is Paid (unless it is CoD). |
Partly fulfilled |
SOON |
Unfulfilled |
The order is either Unpaid or Authorized and is waiting to be fulfilled. |
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